Questions
Ordering, delivery, freshness and care — answered the way we would over the counter. Anything else, message the studio on WhatsApp.
Yes — order by 2pm and your bouquet is arranged and delivered the same day anywhere in London, in a window you choose at checkout. After 2pm, we deliver the next day.
London only. Every bouquet is delivered by courier on the day it is made, never posted. The delivery price is shown at checkout, and delivery is free on orders over £250.
We buy at the flower market every day, for each order individually, and hold no stock in the shop. Nothing is assembled in advance: your bouquet is made the morning it is delivered.
A florist messages you before substituting anything, and replaces it only with a variety of equal or greater value in the same palette.
Most bouquets come in three sizes; the larger sizes are about twice and three times the volume of the first. Stem-counted bouquets such as Belle Époque are priced by the number of stems.
The courier calls before leaving the bouquet with a concierge, a neighbour or at an agreed safe place. Flowers are never left outside without instruction.
Trim 2cm from each stem at an angle, change the water every second day, and keep the bouquet out of direct sun and away from fruit. Peony-style spray roses open over three to four days.
Free of charge until the bouquet enters assembly — usually 24 hours before delivery. Call or WhatsApp the studio and we will adjust the date, address or message.
Write to us the same day with a photograph and we will remake the bouquet or refund it. Refunds reach your account within 3–5 working days.
Yes — a limited calendar each season, from ceremonies to private dinners and weekly corporate arrangements. Enquiries open twelve months ahead on the Weddings & Events page.
WhatsApp is quickest: message +44 7584 871674 and a florist answers between deliveries, Monday to Saturday 9am–6pm.